Apart from our quarter page advert in this month’s KMB (Kent Messenger Business Paper), we also had our editorial printed on page 2 of their paper which ran as follows:
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Firm Steps into deliver goods
THE latest postal strike has proved a bonus to a Kent firm that was only set up because there was no nearby post office. But its owner is quick to defend the beleaguered Royal Mail.
Post and Packing Warehouse was established three years ago in Kings Hill, West Malling. Director Samantha Anderson said: “New developments such as Kings Hill often lack some of the benefits of a traditional community, including a post office. We continue to offer an over-the-counter service for all customers, but business users have really latched onto us, particularly during the postal strikes.”
Post and Packing Warehouse does some local deliveries in direct competition with other providers including Royal Mail and giants such as Fedex and TNT – it has a single delivery van. But is acts as a postage broker for deliveries elsewhere in the UK and abroad.
DISCOUNT
“We are able to get better prices because we can send in bulk rather than one at a time. So, for example, if 10 of our customers want overnight deliveries into London, then we can negotiate a discount with one of the big providers and pass that back to individual users,” explains Ms Anderson.”We’ve been run off our feet during the industrial action.”
Post and Packing Warehouse has been particularly busy handling guaranteed next day deliveries during the strikes as Royal Mail is forced to suspend their service during industrial action.
Despite negative headlines being thrown at Royal Mail, Ms Anderson believes they still do a vital job. “We use them and so do the big delivery companies, especially to deliver the final mile,” she says. “Even during the strike, they are doing their best to keep the system moving.
“Two years ago, after the last bout of industrial action, people went back to using them afterwards because they do represent value for money.
“Everyone is trying to profit off the back of the Royal Mail’s circumstances, but we still advocate using them – I just think the dispute will highlight further that there are other options for consumers.”"
