Follow this link to read about the Dispatches program Channel 4 have just televised showing a couple of undercover reporters working for Royal Mail. http://www.channel4.com/programmes/dispatches/episode-guide/series-51/episode-1
I have just posted my comments to Channel 4 regarding this program. This is what I said:
Fascinating. My first reaction to your program is that this wasn’t a fair representation of the whole of Royal Mail. From my experience major towns and cities tend to be significantly more problematic than more rural areas. However, it is a testament to Channel 4 that programmes such as these can have such far reaching impact and for that I acknowledge that your name and shame tactic has already reaped results.
It would be interesting to see some captains of industry form a high-profile think tank to solve the problems at Royal Mail. Perhaps a more positive approach would actually harvest better results?
Why can’t the workers simply be incentivised and paid based on their production? You can’t have the tail (CWU) wagging the dog (RM) BUT – it is clear from your report that RM has to incite quality workers to be part of their ‘modernised’ organisation. To do this they need to offer good working conditions and provide the correct tools to enable the workers to do a good job.
With today’s technological advancements it would be possible to add a GPS system to larger delivery carts with battery motors to deliver heavy parcels in the major towns and cities where the majority of the problems lie.
Instead of encouraging Postcomm to fine RM nearly £10M, this money could be put to much better use to modernise the way in which the operations work. What happened to the £9.62 million? Give it back to RM to re-invest into their organisation.
Criticism won’t help anymore – they need outside help; quickly.
It would be interesting to see some captains of industry form a high-profile think tank to solve the problems at Royal Mail. Perhaps a more positive approach would actually harvest better results?
Why can’t the workers simply be incentivised and paid based on their production? You can’t have the tail (CWU) wagging the dog (RM) BUT – it is clear from your report that RM has to incite quality workers to be part of their ‘modernised’ organisation. To do this they need to offer good working conditions and provide the correct tools to enable the workers to do a good job.
With today’s technological advancements it would be possible to add a GPS system to larger delivery carts with battery motors to deliver heavy parcels in the major towns and cities where the majority of the problems lie.
Instead of encouraging Postcomm to fine RM nearly £10M, this money could be put to much better use to modernise the way in which the operations work. What happened to the £9.62 million? Give it back to RM to re-invest into their organisation.
Criticism won’t help anymore – they need outside help; quickly.
Samantha Anderson
